Returns & Exchanges

Each candle purchased from Generations Candle Company is hand-poured in our shop. Our candles are made using natural soy wax and pure fragrance oils resulting in a candle that is clean-burning, true-to-scent, and long-lasting.

If you have an issue with your product, please contact us at so we can make it right!

We exchange qualifying merchandise in its original condition within 14 days of purchase along with a copy of your original invoice. You may exchange your merchandise two ways:

1. List the items you want to exchange on your invoice and send them back to:
Generations Candle Company
4600 N. Prospect Road, Suite 2
Peoria Heights, IL. 61616

2. Exchange your items in person at our local shop in Peoria Heights.


You are responsible for return shipping costs (unless the product is damaged or defective). Your original payment method will be charged or credited when the return/exchange is processed.

We do not offer exchanges or returns on custom fragrance products of any kind.